FAQs

FREQUENTLY ASKED QUESTIONS

Welcome to Mainstayautoparts.com! Can we help you find anything? If you have any questions about shopping online with us, click on a help topic below and we'll do our best to help you! Also you can visit our Help Center by clicking here.

Q: How do I order?
A: You can place your order online at any time using our secure shopping cart, or by placing an order over the phone during our customer support hours. Click here to check our business and support hours.

Q: How do I pay for my order?
A: We accept Visa, Mastercard, Discover, American Express, Union Pay, JCB, Dinners Club International, Amazon Pay, Google Pay, PayPal. We offer our customers varieties of payment options. We love helping and supporting our customers.


Q: How will my order be shipped?
A: We offer Ground Shipping for US orders ONLY (including Alaska and Hawaii).
Please click here to find out more on our shipping.

Q: What are your shipping and handling rates?
A: Almost all of our items shipped within the continental U.S. come with Free Shipping except otherwise indicated at checkout. Shipping and handling rates vary by product. Please click here to find out more on our shipping.

Q: How long does it take for the products to arrive?
A: In-stock items are usually delivered to you within 1 -5 days within the U.S. Please click here to find out more on our shipping.

Q: What is your return policy?
A: Click here to read our Return Policy

Q: How do I check the status of my order?
A: We will email you an order tracking number when your order has shipped. Click here to check the status of your order.

Q: How do I return a product?
A: Very easy. Just click here to submit a request.

Q: Do you price match?
A: Yes. Click here to find out more details.

Q: Do you ship outside the U.S?
A: Yes. Click here to find out more details.

Q: Do you offer express/expedited shipping?
A: Yes. Click here to find out more details.
Or contact us here

Q: How do I subscribe to Mainstay Auto Parts mailing list?
A: Very easy. Just click
here and fill out the contact form and submit.

If you have more questions please don't hesitate to contact our customer service by clicking here.